Rock City Mansion Estates Co. LLC ("The Mansion") has created this privacy policy because we value our guests and recognize their right to keep personal information private. This statement discloses our information gathering and dissemination practices for this website, located at http://www.themansionsaratoga.com ("the Website"). The Mansion feels very strongly that private information should remain private. We will never willfully disclose personally identifiable information about our users to any third party without first receiving that user's permission. We'd like to hear your feedback about this statement. If you have comments or questions, please email us by clicking here. We'll be refining this policy over the next several weeks, so your feedback is important.

If users have questions or concerns regarding this statement, they should contact:

Jeff Wodicka
Rock City Mansion Estates Co. LLC
801 Route 29
Rock City Falls, NY 12863-1204
Telephone: (518) 885-1607
infodesk@themansionsaratoga.com

The Mansion is the sole owner of the information collected on the Website. The Mansion collects information from our users at various points on our Website.

We request information from the user on our Reservation Request and Gift Certificate Request forms. A user must provide contact information (such as name, email, and billing address). This information is used for billing purposes and to fill customer’s request. If we have trouble processing an order, the information is used then to contact the user.

The Mansion does not sell or release this information to any outside vendor or company without prior consent. All information is kept strictly confidential.

Like most standard Website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Website.

We use a credit card processing company to bill guests for services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any secondary purposes.

This Website contains links to other sites. Please be aware that The Mansion is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

This Website takes every precaution to protect our users’ information. When users submit information via the Website, their information is protected off-line.

The Mansion does everything in our power to protect user-information off-line. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job (for example, our customer service representatives) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices.

If users have any questions about the security at our Website, users can send an email to: infodesk@themansionsaratoga.com.

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Jeff Wodicka
Rock City Mansion Estates Co. LLC
801 Route 29
Rock City Falls, NY 12863-1204
Telephone: (518) 885-1607
infodesk@themansionsaratoga.com
themansionsaratoga.com